A Good Experience Even When It Is Not a Fit

A Good Experience Even When It Is Not a Fit

“Even though you didn’t book something, you could still have a pleasant experience.”
Ming Tsai
Chef and restaurateur, host of Simply Ming
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30
June 30, 2026

Transcript

It also didn’t waste the client’s time. They’re like, wow. That was actually efficient. Too bad they didn’t have a pool. We needed a pool, but, you know, we found a place with a pool. So even though you didn’t book something, you could still have a pleasant experience. But more importantly for the event planner, you know you don’t miss anything, which is amazing because you get paid more the more you book. That’s one. And two, you know that you’re eventually, when you’re connecting with Tom Jones, that this is a quality potential client.

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