Luxury dining
Premium private events
Exceptionally high inbound volume
AI-powered lead engagement
Instant response
Faster path to booking
Tre Dita operates at the intersection of fine dining and premium private events, where guest expectations are high and competition for bookings is intense. As part of the Lettuce Entertain You Enterprises portfolio, Tre Dita attracts a steady flow of high-intent private event inquiries — from corporate dining experiences to high-end social gatherings.
Demand was never the challenge. The opportunity lay in capturing that demand consistently, especially during peak periods when response speed directly influenced booking outcomes.
With extremely high inbound inquiry volume, even minor delays in follow-up created outsized revenue risk. Leads that weren’t engaged immediately often stalled or moved on to competing venues.
Tre Dita faced three core challenges:
To unlock growth, Tre Dita needed a way to engage every inquiry instantly — without increasing operational strain on the team.
Mia was launched to immediately respond to every inbound private event inquiry, capturing intent, qualifying leads, and shortening the time between first contact and booking conversation.
By eliminating response gaps entirely, Mia transformed inquiry handling from a bottleneck into a competitive advantage — ensuring every high-value lead received timely, consistent engagement.
Conversion rate with Mia: 12.02%
Conversion rate pre-Mia (prior month): 7.04%
+70.67% improvement in conversion performance
With faster engagement and consistent qualification:
Mia unlocked substantial upside by converting inquiries that previously went unanswered or stalled.
Mia enabled Tre Dita to capture premium private event demand at scale, turning response speed into a measurable revenue driver — and unlocking significant incremental growth without increasing headcount.